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Frequently asked questions
1. What is the benefit of the online bike shop for me?
In the online bike shop, you will find the latest BMW bikes that are available now from our dealers' stock. If the bike is in stock at BMW, the name of the dealer is not indicated.
2. Why is it not possible to configure these bikes?
These are bikes that have already been manufactured. But, as with a new order, you can of course add optional accessories at a later date. Please contact your dealer to discuss your individual requirements.
3. If I want to add more accessories to the bike, can the dealer do that on site as well?
Yes, your dealer will be happy to arrange for your new bike to be fitted with optional accessories. Once you have made your reservation or purchase*, your dealer will contact you to discuss the details.
*Depending on the procedure in your country: reservation or purchase
4. Once I have found a bike I like, what happens next?
1. Click on "request offer"
2. Enter your contact details and, if the bike is available for reservation, your payment details for the reservation fee (€100).
Once confirmed by the dealer, the reservation fee gives you access to a 7-day reservation of the bike, during which time it cannot be sold to another customer.
Please note: only certain bikes are available for reservation.
3. You will receive a confirmation by email after you make the reservation or submit your request.
4. The dealer will contact you as soon as possible, within one business day.
5. When will the BMW Motorrad dealer contact me?
As soon as you fill in the data transmission form, a notification is sent to the dealer, who will contact you within 24 hours.
If you make a reservation, your reservation fee is transferred to the dealer. After verification of payment receipt, the dealer will contact you (again within 24 hours)
6. How is the bike delivered?
1. The dealer will contact you after your reservation/request is received.
2. You will then agree on the delivery date for the bike and all other necessary formalities with your dealer.
3. You then simply sign the order form... and collect your new bike from your dealer.
7. Can I test ride the bike before I buy it?
In principle, this is possible! If the dealer cannot offer you this particular bike for a test ride, they may be able to offer you a similar model for a test ride. Please ask them about this.
8. How does the vehicle registration work and can I keep my number plate?
You should speak with your dealer about registering the bike; they will take care of some of the paperwork. Unfortunately, you cannot bring your own number plate.
9. Is it possible to finance or lease the bike?
Yes, just indicate your interest in financing or leasing in the online order form. Your dealer will then give you all the details.
